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Natalia has taught at the Department of Management at the National Louis University in Nowy Sącz for 20 years. Her most recent research publications tackle process management, and she has been working on a research project on process management financed by the Ministry of Science and Higher Education, as well as on her own research project: Human resources management in process-oriented organisations, financed by the National Science Centre. She takes part in research internships in companies, organised by the Małopolska Regional Development Agency, aimed at developing process management in organisations (2013/14 – Sądeckie Wodociągi Sp. z o.o.; 2014 – Newag S.A.)

In her work as a teacher, trainer, and counsellor, she focuses on process management, improving human resources management systems and communication in organisations.

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