Helpdesk for Students from Ukraine


Vistula University and the Vistula School of Hospitality (formerly the Warsaw School of Tourism and Hospitality Management) – Universities without barriers

Vistula University and the Vistula School of Hospitality are universities devoid of language, cultural or interpersonal barriers. We spare no effort to ensure that the atmosphere at our University should foster the integration of students from different countries and of different cultural or religious background, regardless of their physical fitness.

Our modern campus has been fully adapted to the needs of persons with disabilities. Both the main entrance and passages to lecture halls have no thresholds, which allows students to move comfortably, among others on a wheelchair. The building is also equipped with lifts (lift card available in room 120) and toilets for persons with disabilities.

Applications for a person’s with disabilities assistant or other assistance for students with disabilities can be submitted to the Head of the Department for disabled persons / Rector’s Proxy for students with disabilities (room 207).


WORKING HOURS (room 207, second floor)

Tuesday – Thursday 11.00-15.00.

Due to Covid-19, appointments are only possible after a prior arrangement by phone or e-mail.

All matters regarding scholarships should be settled within the given dates.
Contact: or by phone: 22 45-72-321


Questionnaire: Expectations of students with special educational needs


Dear students,

We invite you to participate in additional physical education classes intended for all people with special health needs (e.g. with disabilities, chronic diseases, temporary injuries, lower physical fitness, etc.). Classes are conducted in small groups tailored to the needs of participants, in the sports complex located at the University’s headquarters at Stokłosy 3, Warsaw.

Supervisor: Aleksandra Waleszkiewicz


Tuesday 11.00 – 13.00
Thursday 10.00 – 12.00


    1. The University adapts the conditions, organization and ensures proper realization of the didactic process according to the special needs of students with disabilities.
    2. All the alternatives used in the course of studies for students with disabilities are aimed at
      equalizing the chances of completing a given level of study while maintaining the principle of not reducing the educational requirements for these students.
    3. In the event when the student’s disability prevents their personal participation in didactic
      classes, the vice-rector supervising educational matters at the student’s request may:• allow for increased number of admissible absences,
      • set an individual organization of studies,
      • consent to change the form of knowledge verification.
      • If it results from the type of disability, the vice-rector supervising educational matters may, at the student’s request, consent to the application of solutions involving the
      inclusion of third parties in the classroom, in particular an assistant of a person with disabilities.
      • If it is impossible for the student to take notes during the classes due to that student’s
      disability, the vice-rector supervising educational matters may grant permission for the
      student with disabilities to use additional technical devices enabling them to fully participate
      in the classes or audiovisual devices to record didactic classes.
      • In the case of using sound or sound and video recording devices during classes, the
      student is obliged to submit a written declaration of non-infringement of copyrights to
      works created during these classes and use of registered materials exclusively for
      private use.
      • In order to change the exam procedure, the vice-rector supervising educational matters may consent to:
      a) extend the exam duration,
      b) the use of additional teaching resources,
      c) the use of an alternative form of writing/recording during the exam,
      d) change the written form of the exam to oral or oral to written
      e) participation in the exam of third parties, and in particular an assistant of a person with disabilities,
      f) change the exam location.
      g) The provisions referred to in section 1 shall apply accordingly to the procedure of  obtaining credits for a given subject.
      h) Following a reasoned request of the student, the vice-rector supervising educational matters or the dean under the authority of the vice-rector may specify the individual procedure for passing the academic year or the entire course of studies and agree for individual organization of studies (IOS). This applies particularly to the above form of organizing studies of persons with disabilities, persons taking care of the closest family member, affected by long-term illness, members of the national sports team, reserve of the national team and other outstanding athletes.
      i) Individual organization of studies does not mean changing the plan of study and the curriculum or shortening the duration of studies.
  • Assistant to a person with disabilities
    Every person with disabilities who has difficulties in moving around at the University and taking notes during class can apply for a personal assistant who will help them in everyday study.

    An assistant can be proposed by the applicant or, after submitting an application, designated by the University. More information in the Regulations.
    Additional support from the University:
    In addition to assistants, students with disabilities can apply for additional teaching aids that would make studying easier for them.
    To benefit from one of many forms of assistance for persons with disabilities, just fill out the application below and then submit it to the Head of the Department for disabled persons / Rector’s Proxy for students with disabilities, room 207,

    Special scholarship may be awarded to a student on the basis of their disability confirmed by a certificate of the competent authority on mild, moderate or severe disability or an equivalent certificate.

    Required documents
    Application – filled out by the student in the USOS web system in accordance with the actual state, then printed, signed and to the scholarship department at the University. Certificate of the degree of disability – photocopy needed for documents.

    Remember! The application must be approved, printed, signed and submitted together with the required disability degree certificate.
    You can submit your application:
    • Personally during the opening hours of the Scholarship Department
    • To the application box which is next to the door to the Scholarship Department room 207,
    • By post to the University address with the annotation “Scholarship Department”,

    Important! If the application for the special scholarship in the USOS web system is “inactive” on your account, it means that you did not report your disability during recruitment. To activate it, inform the Recruitment Department about your disability level confirming it with an appropriate certificate. If your disability certificate has expired and you have obtained a new one, please report this change to the Recruitment.

    Special needs of students applying for scholarships. In order to provide even better support for students with disabilities, please fill out the questionnaire available on our website:
    The questionnaire concerns both new students and those who have been with us longer. Let us improve the Vistula University Group, fill out the questionnaire and send it electronically to the e-mail address, or submit it the Scholarship Department (room 207).

    Remember! the questionnaire is anonymous and is only aimed at adapting the University to the needs of persons with disabilities and organizing individual forms of support.

  • 1. Represents, both inside and outside the University, the interests of students with disabilities and other students who are permanently or temporarily unable to fully participate in classes due to illness or accident.
    2. Acts in favour of maintaining and raising the standards regarding treatment of persons with disabilities at Vistula University.
    3. Monitors compliance with the provisions of the Terms and Conditions of Study regarding the rules of pursuing studies by students with disabilities.
    4. Participates in the process of defining the needs, problems and expectations of students with disabilities.
    5. Provides students with disabilities with information regarding their rights and the principles of obtaining various forms of assistance organized by Vistula University and external institutions and organizations.
    6. Provides ad hoc assistance in solving individual difficult problems of students with disabilities.
    7. Participates in the meetings and work of the Committee for Students with Disabilities.

  • Regulations on creating conditions for full participation in the education process of persons with special needs at Vistula University


  • Appendix No. 2 Application for support

  • Appendix No. 3 Declaration of performing the function of a teaching assistant to students with special needs

  • Declaration of a teaching assistant to students with special needs

  • Timesheet of hours worked and tasks performed by a teaching assistant to students with special needs

  • Appendix No. 6 Confirmation of the performance of assistant’s tasks by DPD Head / Rector’s Proxy for Students with Disabilities


Contact to the Head of the Department for disabled persons and Rector’s Proxy for students with disabilities

Patryk Kaleta,
tel. 22 45 72 321

Apply online

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